Queen City Mac - Apple IT support for your small and medium business.

business

Are You Looking For An IT Company That Knows Apple, Is Friendly, Extremely Responsive, And Easy To Work With?

If So, You've Come To The Right Place!
Queen City Mac is dedicated to supporting local small and medium businesses who just want their technology to work. No more having to call on technicians who don't know, or having to rely on Apple for your technical support. Our Apple IT support helps our customers get the most out of their technology.

Our Technicians are Former Apple Employees
iOS Device Certified

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704.228.0025

Tue 3:34 PM

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Help Is Just A Click Away
When you are having an issue you want help fast. Queen City Mac's proprietary software sits on the menu bar of every machine making help just a click away. This creates a ticket sent immediately to our staff allowing your staff to keep working while we fix the issue.
Current Response Time

Committed to having the fastest
response time!

We Keep An Eye On Things
Assistant not only allows you to contact us when having issues, but also monitors your hardware and alerts us when something is wrong. With Assistant, hardware issues can be caught before they cause major issues for you and your computer.

Diagnostics as well as asset management for all of your machines are live and avaliable at any time through our web portal. Our technicians monitor your machines regularly along with our software, this way you always know what is going on.

Mixed Enviroment? No Problem

Most businesses benefit from a multitude of different technologies. Working with PC and Mac in your business? Our technicians along with our partners are certified in the technologies our business customer's rely on. We help numerous businesses who have mixed enviroments, internal IT departments as well as a current IT solution who need help with both platforms. Get the best of both worlds from Queen City Mac.

24/7 Monitored Server & Network

Your server runs the show. It holds all of your sensitive files, coordinates with all of your computers, and allows your business to function. It is perhaps the most essential part of your IT infrastructure. That is why we include your server, storage, routers, and firewall. We maintain them, upgrade them, and monitor them 24/7.

Never Miss A Beat

Your business can come to a hault when an employee is without their computer. This is why Queen City Mac created its loaner program. We provide a loaner to each of our MacIT customers. When a machine needs to be repaired it can happen without missing a beat.

Backup In The Cloud

When your business is digital media, your files are your business. Backing up your files and being able to recover them on demand and be back up and running immediately is crucial. Queen City Mac includes off-site backup giving you piece of mind and the ultimate protection for your businsess.