Triad Mac - At Home support for your Mac, iPhone, and iPad.
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We will be closing early today 3/25 at 5:00pm.
Apple at-home
setup     training     support     upgrades

Due to Covid-19 we are offering remote support
Call us to schedule your remote support session

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Finally Apple Support Comes To Your Door

No longer do you have to lug all of your Apple products to the Apple Store. Queen City Mac is your At Home Apple Support Provider. Convenient appointment times combined with our Apple Certified staff gives you the experience of the Apple Store in the comfort of your own home.
Setup, Training, & Support

Whether it is getting your first Mac or learning something new after years of owning one, Queen City Mac will help you get the most out of your Apple devices.


Get off on the right foot

Mac, iPhone, iPad Setup and Data Transfer

Get up and running quickly with our at home setup and data transfer. This way you can have everything setup the way you want with all of your information from your old computer.

Learn more about on-site setup

Learn the ins and outs

Apple Personalized Training

Get the most out of your Apple products with one on one personal training. We will work with you and train you on your Apple hardware and software.

Learn more about personal training

Support where you need

Apple Support

Stop lugging that Mac to the Apple Store when something isn't working right. We will come to you and help fix any issue you are having with your Mac.

Learn more about at-home support

  • "Stop reading reviews and call them!! They are who you are looking for! I worked with Robert Phelps and he was absolutely outstanding - extremely professional, very fast, technically excellent, and great customer service! He treated me like I was the only customer he had - and with how good these guys are, I know that's not the case"
  • "I would highly recommend this group. I had an devastating experience with the Geek Squad, andTriad Mac was able to correct it easily . A Mac expert came to my home, provided clear explanations, taught me some new techniques, , addressed exactly what I needed, and answered all my questions. My confidence in my computer was restored! It doesn't get much better."
  • "Robert Phelps was just absolutely excellent! I can't say enough about working with him - very professional, super fast, outstanding customer service, and technically excellent. He treated me as if I was the only customer he had - and I know that's not actually the case. Just awesome!"
  • "I am not the most tech savvy person you'll ever meet, so when I found Triad Mac, I was more than thrilled. I always dreaded trying to get help at the Apple store because there was just too many distractions and I felt very rushed."
  • "We cannot say enough good things about this company. Prior to TriadMac, there was no local company dedicated to on-site Mac Support in the area. Our network is running like it should now and we owe it all to TriadMac!"
  • "I am all new to the world of Apple and Traid Mac helped us so much. It was an absolute pleasure to meet Rob and I can't thank him enough for helping me get my company up and running again as we said Bye bye PC....Hello Mac!!"
  • "Thank you doesn't seem superlative enough!! All the devices seem to be doing what they are supposed to do, and I am doing a happy dance. Your coming to my home is a gift for me!"
  • "It was a lucky day when I met Rob Phelps. He is the first person I've found who will respond quickly when I need help. I love my Mac but sometimes it's smarter than I am. Rob is fast, efficient, knowledgeable and pleasant."
  • "You were technically a genius. Your demeanor was professional but friendly, and you made your home visit to help me with my Mac fun."
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PHONE: 704.228.0025
Queen City Mac | Apple Support Specialist

Serving: The Charlotte Area.
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