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Apple IT Support
When deploying Apple in your business it helps to have a team of certified Apple experts to support you. Triad Mac offers full Mac IT support for all your Apple hardware. We have created a group of services to fully support your business' needs.
Server & Network Included
After years servicing companies we understand how your server, network and the data they hold are crucial to your business. This is why we include the equipment, setup and maintenance with our Mac IT program and refresh it as needed.
Assistant
Assistant is a custom application that sits on every workstation allowing your employees to report any issue with the click of a mouse. This creates a ticket sent immediately to our staff allowing your staff to keep working while we fix their issue.
Loaners
Allow your employees to stay productive with our loaner program. Whenever a machine needs to be repaired you can lose weeks of productivity. We have the ability to prevent that from happening with our Mac loaners.
Off-Site Backup
When digital content is the lifeblood of your business a simple data loss can close your doors. At Triad Mac we offer unlimited off-site backup to our Mac IT customers free of charge allowing you to sleep easy at night.
Priority Drop-off
If a machine needs to be repaired we will make arrangements to have it fixed, take it to the location to be repaired and then bring it back once the repair is completed.
Purchasing Assistance
Whenever new equipment is needed we will help determine the best solution to fit your needs. We will arrange the orders for you, and even pick up the equipment and set it up on-site.
